Privacy Policy
Last updated: January 1, 2025. ProSteer Driving School Corp. (“ProSteer,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information in accordance with Alberta's Personal Information Protection Act (PIPA) and applicable Canadian privacy laws.
1. Information We Collect
We collect information you provide directly to us when enrolling in driving courses, scheduling lessons, or contacting us. This includes:
- Full name, date of birth, and driver's license number
- Contact details (email address, phone number, physical address)
- Payment information (processed securely through PCI-compliant payment gateways)
- Course progress, lesson feedback, and driving evaluation records
2. How We Use Your Information
Your information is used strictly to provide and improve our services, including:
- Scheduling in-car driving lessons and classroom instruction
- Processing payments and issuing receipts or certificates
- Communicating lesson reminders, schedule changes, or course updates
- Complying with legal requirements and Alberta Transportation regulations
3. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We share data only with:
- Licensed driving instructors assigned to your lessons
- Third-party service providers (e.g., payment processors, scheduling software) under strict confidentiality agreements
- Regulatory authorities when required by law or to issue official completion certificates
4. Data Security
We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All online transactions are encrypted via SSL/TLS technology.
5. Data Retention
Student records are retained for the minimum period required by Alberta Transportation regulations. After this period, records are securely archived or permanently deleted.
6. Your Rights
Under applicable privacy laws, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your data (subject to legal record-keeping requirements)
- Opt out of non-essential communications
7. Contact Information
For privacy-related inquiries, data access requests, or concerns, please contact our Privacy Officer:
ProSteer Driving Academy
118 Autumn Cir SE Calgary, AB T2Z 4V8
info@prosteerdrivingacademy.com
825-760-7827
This policy may be updated periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.